Designed in Malta for service teams across the islands and Europe.Our Malta story

Support patterns

Errors that explain what happened—and what to do next.

Clear, accessible recovery guidance for common website and product failures.

Error catalogue

One language across every failure state.

Each pattern includes a plain-language explanation, an action or recovery path, and a stable reference code where useful.

HTTP 400

We could not understand that request.

Check the information and try again. Reference: REQ-400

HTTP 401

Sign-in is required.

Your session may have ended. Return to the workspace sign-in page.

HTTP 403

You do not have access to this area.

Ask a workspace administrator if you believe your role should include it.

HTTP 404

That page is not on the map.

The address may have changed or the content may have moved.

HTTP 429

Please wait a moment.

Too many requests arrived together. Try again in 30 seconds.

HTTP 500

Something did not load correctly.

No form information was sent. Reference: WEB-500

HTTP 503

This service is temporarily unavailable.

The team would be investigating. Try again shortly.